Opening Keynote: Jenn Lim
Monday, April 3, 8:30 a.m. - 9:30 a.m.
CEO & Chief Happiness Officer of Delivering Happiness
Culture Book Creator and Consultant at Zappos.com
Join this interactive event with Jenn Lim, the CEO and CHO (Chief Happiness Officer) of Delivering Happiness (DH), a company she and Tony Hsieh (CEO of Zappos.com) co-founded to inspire science-based happiness, passion and purpose at work, home and in everyday life.
Jenn has been a consultant with Zappos from its start-up days in 2003 to the $multi-billion business it is today. She created the Zappos Culture Book, an embodiment of how companies can use happiness as a business model to increase productivity and profitability. Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created the evidence that happier employees = happier customers = successful companies (and meaningful lives). What’s more, she discovered that every organization can have similar results.
Today, Jenn is dedicated to growing DH to inspire happiness in people, companies and communities so that together, we can create a happier world.
Delivering Happiness started as a book (700K copies sold) and a bus tour, and evolved into a company and global movement around happiness that has impacted and inspired over 250 companies in more than 110 countries.
Learn how companies with a higher sense of purpose outperform others. Fifteen years of research show happiness increases every positive business outcome.
Experience the story of Zappos and Delivering Happiness from co-creator Jenn Lim. Painted with personal life lessons and discoveries on the journey from Zappos to Delivering Happiness, Jenn will share the story of CEO Tony Hsieh and how Zappos became the thriving example of culture as a brand with it’s ‘happiness as a business model’. Follow the story with, takeaways, tips and techniques, of how Zappos grew from a small business to a $1billion a year sensation.